At Arham Enterprise, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

Returns & Refunds (for Products)

• Eligibility: To be eligible for a refund, your item must be unused, in the same condition that you received it, and returned within 7 days of delivery.
• Non-returnable items:
• Opened software or digital products
• Items damaged due to misuse or negligence
• Services already rendered
• Proof of Purchase: A valid receipt or proof of purchase is required for all returns.

Refund Process

• Once we receive your returned item, we will inspect it and notify you of the status.
• If your return is approved, we will initiate a refund to your original method of payment.
• Refunds typically take 5–7 business days to reflect in your account, depending on your payment provider.

Service Refunds

• Diagnostics & Repairs: Service charges once incurred are non-refundable. However, if the issue persists after repair, we offer a free follow-up service within 7 days.
• Advance Payments: If you cancel a service before it begins, a full refund will be processed. Cancellations after service initiation may be partially refundable based on the work completed.

Shipping Costs

• Shipping charges are non-refundable.
• If a return is due to our error (defective or incorrect item), we will bear the return shipping cost.

Contact Us

If you have any questions about our Refund Policy, please contact us at:

📞 Phone: +91 70481 36002
📧 Email: arhamenterprisegim@gmail.com
🏢 Address: Plot No. 509, Ward 12/C, Kutch Kala Road, Gandhidham, Gujarat – 370201